Terms of service
1454 Copenhagen K
VAT no.: DK34248001
Phone: +45 42903993
At Båndsalonen we reserve the right for any errors in our stated prices. Furthermore, we reserve the right to change the prices without prior consent. Reservations are made for out-of-stock items.
Båndsalonen receives payment with VISA-Dankort, VISA, Mastercard and Apple Pay. The payment will only be debited from your account when the item is dispatched. All amounts are in DKK. Danish kroner and incl. VAT. Reservations are made for price errors and sold-out/discontinued items.
Right of complaint
There is a 2-year right to complain in accordance with the Purchase Act. Our right of complaint applies to defects in material and/or manufacturing. You can get the item repaired, exchanged, the money returned or the price reduced, depending on the specific situation. The complaint does not apply to errors or damage caused by incorrect handling of the product/service. You must advertise in a "reasonable time" after you have discovered the defect/error. Båndsalonen will cover return costs to a reasonable extent. For returns, complaints and use of the right of withdrawal, send to: Båndsalonen, Larsbjørnsstræde 15, 1454 Copenhagen K. Shipments are not accepted per cash on delivery.
Appeal options - overview and links:
If you have a complaint about a product bought in our webshop, you can send a complaint to: The Danish Competition and Consumer Authority's Center for Complaint Resolution, Carl Jacobsens Vej 35, 2500 Valby. Link: www.forbrug.dk
If you are a consumer residing in another EU country, you can register your complaint in the EU Commission's online complaint platform. The platform can be found here: http://ec.europa.eu/consumers/... If you submit a complaint here, you must provide our e-mail address: firstname.lastname@example.org